System Upgrade
Please check this page regularly for updates on affected services and important dates you should be aware of.
Exciting Changes Are Coming This October
Letter from the CEO
Dear Member,
At Post Office Credit Union of Maryland, we're committed to providing you with secure, reliable, and convenient financial services. That's why we're excited to let you know that we'll be upgrading our core banking system October 1 - 5, 2026.
This important investment will strengthen the technology that supports your accounts and your everyday banking services. While most of the work will happen behind the scenes, this system upgrade is designed to strengthen security, improve efficiency, and provide a foundation for future enhancements.
As we prepare for the transition, we will keep you informed every step of the way. Continue to visit this dedicated System Upgrade page for the latest news, important dates, FAQs, and other helpful information. We'll also share updates through email and statement inserts.
We are here to help answer your questions, walk you through any changes, and provide the personal service you’ve come to expect. Call us anytime Monday – Friday at 410-727-5469 between 8:00 am and 4:00 pm or email us at info@pocumd.org.
Thank you for your continued trust and membership. We appreciate the opportunity to serve you and look forward to sharing more information in the coming weeks.
Sincerely,
Joseph Amellio
Chief Executive Officer
410-727-5469 ext 105
Important Things to Know
The Phone Automated Teller (PAT) will no longer be available as of 10/1/26.
As part of our system upgrade designed to enhance the services we provide, our automated teller service will be discontinued effective October 1, 2026. We understand this may be an adjustment for some members and apologize for any inconvenience. If you need assistance with your accounts, our Member Service Representatives are happy to help during regular business hours - Monday through Friday between 8:00 am and 4:00 pm. You can also continue to access your accounts anytime through Online Banking and our Mobile App.
Dates To Remember:
Office Closure: October 1 - 5, 2026
Our system upgrade will take place Thursday through Monday, October 1 - 5, 2026. The offices will be closed during this integration timeframe. We have done extensive planning to minimize service disruptions, but some services will be unavailable while we complete the upgrade.
Continue to check back to this section for updated information.